Returns & Exchanges
At Vital Care, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your selection doesn't fit perfectly or meet your style expectations, we are committed to making it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.